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Course Description

CompTIA A+ certification is an international, vendor-neutral certification that proves a technician’s competency in installation, preventative maintenance, networking, security, and troubleshooting. The A+ certification is the most recognized and trusted certification for entry-level service technicians. CompTIA A+ certification also validates that technicians have excellent customer service and communication skills. CompTIA A+ (220-901): This online instructor led training course provides the knowledge necessary to support basic computer hardware and operating systems in today’s business world. In this course students will learn best practices in troubleshooting, networking and security across a variety of device types in order to support their organization and set the stage for their own IT careers. CompTIA A+ (220-902): This online instructor led training course provides the knowledge necessary to support basic computer hardware and operating systems in today’s business world. In this course students will learn best practices in troubleshooting, networking and security across a variety of device types in order to support their organization and set the stage for their own IT careers. This course will boost students’ confidence to handle the most challenging technology problems more efficiently and will help build customer service and communication skills.

Course Outline

  • Motherboards, Processors, and Memory
  • Storage Devices and Power Supplies
  • Peripherals and Expansion
  • Display Devices
  • Custom Configurations
  • Networking Fundamentals
  • Introduction to TCP/IP
  • Installing Wireless and SOHO Networks
  • Understanding Laptops
  • Installing and Configuring Printers
  • Understanding Operational Procedures
  • Operating System Basics
  • Operating System Administration
  • Working with Windows 7
  • Working with Windows Vista
  • Working with Windows XP
  • Security
  • Mobile Devices
  • Troubleshooting Theory, OSs, and Security
  • Hardware and Network Troubleshooting
  • Troubleshooting Core Hardware Issues
  • Troubleshooting Laptops, Printers, and Networking

Learner Outcomes

  • Fundamentals of computer technology
  • Install and configure PC operating systems
  • Configure common features for Android and Apple iOS mobile operating systems
  • PC components
  • Preventative maintenance
  • Operating system technologies
  • Communicate with customers in a professional manner
  • Computer hardware and peripherals
  • Network connections
  • Laptop and portable computing device components
  • Support printers and scanners
  • Secure PCs

Prerequisites

  • Basic end-user skills with Windows-based PCs
  • Basic knowledge of computing concepts
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Enroll Now - Select a section to enroll in

Section Title
A+ Certification
Delivery Option
Course Fee(s)
Rate non-credit $1,990.00
Potential Discount(s)