Info and Policies

Attendance

Students are required to attend all class sessions in order to receive a certificate of completion. If an absence cannot be avoided, then students must call 314-977-3226 and inform Workforce Center staff of this absence at least 24 hours before the class session. We realize that last minute emergencies, such as illness, death in the family, etc., do sometimes happen, so these will be dealt with on a case-by-case basis.

Cancellation/Refund Policy

If you need to cancel your registration, please call 314-977-3226 and allow at least 5 business days prior to the first class.  If you do not cancel at least 5 business days in advance, you will be charged for the class. However, students are able to retake the class within one year at no charge. There are some exceptions to this rule — contact the Center for more information. 

Additionally, the Workforce Center reserves the right to cancel classes at any time. We will contact all registered students via phone and email to let them know if a class has been cancelled, and we will do our best to reschedule the class at the students' convenience.

Food

Complimentary lunch will be provided to students registered for day classes, and students in night classes can choose from an assortment of individually packed snacks and candy. If a student has dietary restrictions, please feel free to bring your own lunch and store it in the fridge in the break room. We also have complimentary beverages, which include tea, coffee, available all day and night for students .

Parking

Complimentary parking is available to registered students and guests of the Workforce Center in the Theresa Parking Lot north of the Wool Center. Students will be emailed parking permits and the gate access code prior to class starting. Guests can obtain a parking permit at the front desk of the Workforce Center on the second floor of the Wool Center. For more information, visit the Directions/Maps page.

Payment Options

During the registration process, the student will have the option to pay immediately with a credit card or to invoice your employer. If you choose to invoice your employer, the Center will send an invoice to the contact information you provide, and payment is due within 30 days of receiving the invoice.

Some organizations may have partnerships with the Center, with different fees and payment options. To learn more, please contact the Center at 314-977-3226.

Virtual Class Policies

SLU's Workforce Center offers instructor-led classes to students in two different formats: Instructor-Led at SLU and Instructor-Led Virtual. Due to technology set-up, these delivery methods cannot be combined - a student must choose one format or the other and cannot switch back and forth.

If a student wants to take a virtual class then they must select Instructor-Led Virtual when registering and paying for a class. Additionally, they must provide a shipping address, preferred email and preferred phone number during the checkout process.

Additional Instructor-Led Virtual Information