Loading...

Course Description

Short Course | 30 hours | 3.0 CEUs | $1,500

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to manage storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Course Outline

  • Module 1: Installing Windows
    • Introducing Windows 10
    • Windows 10 Editions and Requirements
    • Deployment Options
    • Upgrading to Windows 10
    • Deployment Tools
    • Lab: In-place upgrade of Win7 to Win 10
    • Lab: Migrating User Settings using USMT
  • Module 2: Post-installation Configuration and Personalization
    • Configure and Customize the Windows Start Menu
    • Common Configuration Options
    • Advanced Configuration Methods
    • Managing Drivers and Devices
    • Lab: Using Settings App & Control Panel
    • Lab: Using Group Policy Objects
    • Lab: Using PowerShell to Configure Windows
    • Lab: Managing local and network printers
  • Module 3: Updating Windows in Windows 10
    • Windows Servicing Model
    • Updating Windows
    • Lab: Updating Windows 10
  • Module 4: Configuring Networking
    • Configure IP Network Connectivity
    • Implement Name Resolution
    • Implement Wireless Network Connectivity
    • Remote Access Overview
    • Remote Management
    • Lab: Configuring Network Connectivity
    • Lab: Configuring and Testing Name Resolution
    • Lab: Remote Management
  • Module 5: Configuring Storage
    • Overview of storage options
    • Managing Local Storage
    • Maintaining Disks and Volumes
    • Managing Storage Spaces
    • Lab: Managing Storage
    • Lab: Compressing Folders
    • Lab: Enabling Disk Quotas
    • Lab: Creating a Storage Space
    • Lab: Synchronizing files with OneDrive
  • Module 6: Managing Apps in Windows 10
    • Providing Apps to Users
    • Managing Universal Windows Apps
    • Web Browsers in Windows 10
    • Lab: Sideloading an App
    • Lab: Installing and Updating Microsoft Store Apps
    • Lab: Configuring Internet Explorer Enterprise Mode
  • Module 7: Configuring Authorization & Authentication
    • Authentication
    • Configuring User Account Control
    • Implementing Device Registration
    • Lab: Lab: Joining a Domain
    • Lab: Lab: Creating Security Policies
    • Lab: Lab: Configuring UAC
  • Module 8: Configuring Data Access and Usage
    • Overview of File Systems
    • Configuring and Managing File Access
    • Configuring and Managing Shared Folders
    • Lab: Creating, Managing, and Sharing a Folder
    • Lab: Using Conditions to Control Access and Effective Permissions
  • Module 9: Configuring Threat Protection and Advanced Security
    • Malware and Threat Protection
    • Windows Defender
    • Connection Security Rules
    • Advanced Protection Methods
    • Lab: Lab: Configuring Windows Defender
    • Lab: Lab: Creating Firewall Rules
    • Lab: Lab: Creating Connection Security Rules
    • Lab: Lab: Using EFS
    • Lab: Lab: Using Bitlocker
    • Lab: Lab: Configuring AppLocker
  • Module 10: Supporting the Windows 10 Environment
    • Windows Architecture
    • Support and Diagnostic Tools
    • Monitoring and Troubleshooting Computer Performance
    • Lab: Monitoring Events
    • Lab: Monitoring Reliability and Performance
  • Module 11: Troubleshooting Files & Applications
    • File Recovery in Windows 10
    • Application Troubleshooting
    • Lab: Using File History to Recover Files
    • Lab: Troubleshooting Desktop Apps
    • Lab: Troubleshooting Application Compatibility Issues
    • Lab: Troubleshooting Microsoft Edge Issues
  • Module 12: Troubleshooting the OS
    • Troubleshooting Windows Startup
    • Troubleshooting Operating System Service Issues
    • Lab: Recovering using Reset This PC
    • Lab: Recovering using a Restore Point
  • Module 13: Troubleshooting Hardware and Drivers
    • Troubleshooting Device Driver Failures
    • Overview of Hardware Troubleshooting
    • Troubleshooting Physical Failures
    • Lab: Recovering using Driver Rollback

Prerequisites

  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS.

Duration

30 Hours | 5 Days or 10 Nights
Loading...

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry or call 314-977-3226 so that we may promptly notify you when enrollment opens.

Required fields are indicated by .
*Academic Unit eligibility to be determined by college/university in which you are enrolled in a degree seeking program.