Course Description

In this 1-day course, you’ll get the business writing skills you need, overcome writer’s block, learn to recognize and avoid common mistakes and receive a toolkit of proven techniques for delivering information powerfully, persuasively and professionally.  Participants will learn proven approaches for conveying technical information in e-mails, letters, reports, manuals, instructions, documentation and proposals. You’ll also gain insights to help you better recognize the needs of your audience, be able to organize your information to make the best possible impression.  Bring a current project and get one-on-one feedback on your business writing skills. 

Course Outline

  • Knowing Your Audience
    • Convey Technical Information Clearly to Nontechnical Readers
    • Understand How to Write for Another Person’s Review and Critical Commentary
    • Selecting the appropriate format for your audience
  • Technical Writing Formatting and Structure
    • Understand the Pitfalls, Style, and Characteristics of Technical Writing
    • Learn How to Organize and Evaluate Technical Data
  • Simplifying complex information/edit and revision techniques
    • Present Complex Technical Information Simply
    • Learn How to Use Illustrations
  • Incorporating graphs, charts and tables
    • Structure the Physical Format to Enhance Presentations of Ideas
  • Clear and Concise Writing
    • Sentence structure and powerful word usage
    • Avoid Wordiness and Confusing Sentence Constructions
    • Use Linking Words and Phrases in Sentences and Paragraphs
    • Techniques for Ensuring Clarity and Precision
    • Review Guidelines for Editing and Polishing Technical Writing
  • Writing for Modern Communication Channels
    • Essentials of electronic writing
    • Writing for email, inter office Instant Messaging, and other informal communication
  • Choosing the right channel for the right audience


There are no prerequisites for this course.


6 Hours | 1 Day or 2 Nights


Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry or call 314-977-3226 so that we may promptly notify you when enrollment opens.

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*Academic Unit eligibility to be determined by college/university in which you are enrolled in a degree seeking program.