Course Description

Short Course | 18 hours | 1.8 CEUs | $1,575

Business Analysis enables an enterprise to reach its goals by recognizing organizational needs, understanding the requirements, and recommending the solutions. From enterprise analysis and scope definition to requirements determination and conceptual design, the Fast Start® in Business Analysis workshop gives analysts a thorough understanding of the entire Systems Development Life Cycle. Replete with both “hard” and “soft” skills, this three-day course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment. Students emerge from this workshop with a solid foundation of business analysis thinking as well as a greater understanding that doing the right things are just as important as doing things right.

Business Analysis Foundations is the perfect course for those who need to learn practical system thinking: business systems analysts, managers, information technology (IT) professionals, or other business professionals.

Course Outline

  • Introduction
    • Defining Business Analysis
    • What is a Business Analyst?
    • International Institute of Business
    • Project Management Institute
    • Today’s Approach to Business Analysis
    • The Systems Development Life Cycle
  • Strategy Analysis
    • What is Enterprise Analysis? What Has Changed?
    • What Information Should We Gather for Enterprise Analysis?
    • How Should We Collect This Information?
    • Types of Information to Collect Sources of Information
    • How Does Strategy Analysis Help the Change Initiative?
  • Defining the Project Scope
    • An Approach to Project Definition
    • Step One – Identify Issues Uses for Issues
    • Step Two – Recognize Future Benefits
    • Step Three – Identify the Stakeholders and Sponsor
    • Step Four – Diagram the Functional Flow
    • Step Five – Define the Project Objectives and Scope
  • Procedure Analysis
    • Preparing for Analysis
    • What Information Should We Gather to Analyze?
    • Why Perform Procedure Analysis?
    • Definitions
    • Performing Procedure Analysis
    • Process Flow Modeling
    • Why Create Models?
    • Symbols Used in Process Flow Models
    • Swim Lane Diagram
    • Guidelines for Creating Swim Lane Diagrams
    • Process Scripts
    • User Stories
    • Old Procedure
    • Process Script Procedure
  • Interviewing
    • Why Interview?
    • Preparing for the Interview
    • Interview Structure
    •  Questioning and Listening Techniques
    • Listening for Requirements
    • Holding the Interview
    • Teleconference Interviews
  • Requirements, Assumptions, and Constraints
    • Effective Requirements
    • Practices Requirements
    • Types of Requirements
    • SMART Requirements
    • Identifying User Requirements
    • Assumptions and Constraints
  • Defining a Solution
    • Solution Definition
    • System Improvement
    • System Redesign
    • Review Project Scope
    • Future State Changes
    • Process Improvement
    • Process Change
    • Systems Development
    • Systems Change
    • Organization Change
    • Impact Analysis
    • Process Improvement Impact
    • Systems Development Impact
    • Organization Change Impact
  • Solution Implementation Planning
    • Systems Development Life Cycle Review
    • Phases for Implementation Planning
    • Planning to Implement the Future Changes
    • Visualizing the Project Schedule for Implementing the Solution
    • Step 1 – Break the Project Down into Tasks
    • Step 2 – Sequence the Tasks
    • Step 3 – Estimate Time
    • Step 4 – Assign Resources
    • Step 5 – Chart the Plan
  • Management Presentation
    • Business Case
    • What’s in this Management Presentation?
    • Presentations
    • Rehearsal and Practice Run
    • Multi-Media
    • Numbers
    • Written Words
    • Graphics
    • Spoken Words
    • Behavior Styles
    • Task vs. People
    • Methodical vs. Direct
    • Four Style Strategy


There are no prerequisites for this course.


18 Hours | 3 Days or 6 Nights


Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry or call 314-977-3226 so that we may promptly notify you when enrollment opens.

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