Course Description
This course provides a review of topics and exam preparation for the A+ Exam. A+ is a vendor-neutral CompTIA certification that's appropriate for entry-level computer technicians. The A+ exam validates a broad base of knowledge and competency in core hardware and operating system technologies in areas such as installation, preventative maintenance, networking, security and troubleshooting. The course reviews all areas of the A+ exam including the application and testing process as well as key test topics and practice questions. This course is comprehensive and covers exam numbers 220-901 and 220-902.
Course Outline
Hardware Fundamentals
Personal Computer Components
Storage Devices
Mobile Digital Devices
Connection Interfaces
Operating System Fundamentals
PC and Mobile Operating Systems
PC Operating System Tools and Utilities
Networking and Security Fundamentals
Network Types
Network Components
Common Network Services
Cloud Concepts
Security Fundamentals
Safety and Operational Procedures
Basic Maintenance Tools and Techniques
Personal and Electrical Safety
Environmental Safety and Materials Handling
Professionalism and Communication
Organizational Policies and Procedures
Troubleshooting Theory
Supporting Display Devices
Install Display Devices
Configure Display Devices
Troubleshoot Video and Display Devices
Installing and Configuring Peripheral Components
Install and Configure Input Devices
Install and Configure Output Devices
Install and Configure Input/Output Devices
Install and Configure Expansion Cards
Managing System Components
Identify Motherboard Components and Features
Install and Configure CPUs and Cooling Systems
Install Power Supplies
Troubleshoot System Components
Managing Data Storage
Identify RAM Types and Features
Troubleshoot RAM Issues
Install and Configure Storage Devices
Configure the System Firmware
Troubleshoot Hard Drives and RAID Arrays
Installing and Configuring Microsoft Windows
Implement Client-Side Virtualization
Install Microsoft Windows
Use Microsoft Windows
Configure Microsoft Windows
Upgrade Microsoft Windows
Optimizing and Maintaining Microsoft Windows
Optimize Microsoft Windows
Back Up and Restore System Data
Perform Disk Maintenance
Update Software
Working With Other Operating Systems
The OS X Operating System
The Linux Operating System
Customized Client Environments
Types of Common Business Clients
Custom Client Environments
Networking Technologies
TCP/IP Properties and Characteristics
TCP/IP
Internet Connections
Ports and Protocols
Networking Tools
Installing and Configuring Networking Capabilities
Configure Basic Windows Networking
Configure Network Perimeters
Using Windows Networking Features
Install and Configure SOHO Networks
Supporting Mobile Digital Devices
Install and Configure Exterior Laptop Components
Install and Configure Interior Laptop Components
Other Mobile Devices
Mobile Device Accessories and Ports
Mobile Device Connectivity
Mobile Device Synchronization
Troubleshoot Mobile Device Hardware
Supporting Printers and Multifunction Devices
Printer and Multifunction Technologies
Install and Configure Printers
Maintain Printers
Troubleshoot Printers
Security Threats, Vulnerabilities, and Controls
Common Security Threats and Vulnerabilities
General Security Controls
Mobile Security Controls
Data Destruction and Disposal Methods
Implementing Security Controls
Secure Operating Systems
Secure Workstations
Secure SOHO Networks
Secure Mobile Devices
Troubleshooting System-Wide Issues
Troubleshoot PC Operating Systems
Troubleshoot Mobile Device Operating Systems and Applications
Troubleshoot Wired and Wireless Networks
Troubleshoot Common Security Issues
Additional Information
SLU's CompTIA A+ Course Kit: (included in the course fee):
- CompTIA Authorized Quality Curriculum (CAQC)
- Online portal for Realistic Practice Exams
The Academic Unit Eligibility is based on contact hours, level of difficulty and certification exam results. Please note that college credit eligibility is a formal academic process that is unconnected to SLU’s Workforce Center. We encourage all students to email their official exam results to info@workforcecenter.slu.edu so we can house pass/fail results in their student portal for verification.
Prerequisites
There are no prerequisites for this class but basic computer user skills are highly recommended.Duration
30 Hours | 5 Days or 10 Nights*Academic Unit eligibility to be determined by college/university in which you are enrolled in a degree seeking program.