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Course Description

This course provides a review of topics and exam preparation for the A+ Exam. A+ is a vendor-neutral CompTIA certification that's appropriate for entry-level computer technicians. The A+ exam validates a broad base of knowledge and competency in core hardware and operating system technologies in areas such as installation, preventative maintenance, networking, security and troubleshooting. The course reviews all areas of the A+ exam including the application and testing process as well as key test topics and practice questions. This course is comprehensive and covers exam numbers 220-901 and 220-902.

Course Outline

Hardware Fundamentals

Personal Computer Components

Storage Devices

Mobile Digital Devices

Connection Interfaces

Operating System Fundamentals

PC and Mobile Operating Systems

PC Operating System Tools and Utilities

Networking and Security Fundamentals

Network Types

Network Components

Common Network Services

Cloud Concepts

Security Fundamentals

Safety and Operational Procedures

Basic Maintenance Tools and Techniques

Personal and Electrical Safety

Environmental Safety and Materials Handling

Professionalism and Communication

Organizational Policies and Procedures

Troubleshooting Theory

Supporting Display Devices

Install Display Devices

Configure Display Devices

Troubleshoot Video and Display Devices

Installing and Configuring Peripheral Components

Install and Configure Input Devices

Install and Configure Output Devices

Install and Configure Input/Output Devices

Install and Configure Expansion Cards

Managing System Components

Identify Motherboard Components and Features

Install and Configure CPUs and Cooling Systems

Install Power Supplies

Troubleshoot System Components

Managing Data Storage

Identify RAM Types and Features

Troubleshoot RAM Issues

Install and Configure Storage Devices

Configure the System Firmware

Troubleshoot Hard Drives and RAID Arrays

Installing and Configuring Microsoft Windows

Implement Client-Side Virtualization

Install Microsoft Windows

Use Microsoft Windows

Configure Microsoft Windows

Upgrade Microsoft Windows

Optimizing and Maintaining Microsoft Windows

Optimize Microsoft Windows

Back Up and Restore System Data

Perform Disk Maintenance

Update Software

Working With Other Operating Systems

The OS X Operating System

The Linux Operating System

Customized Client Environments

Types of Common Business Clients

Custom Client Environments

Networking Technologies

TCP/IP Properties and Characteristics

TCP/IP

Internet Connections

Ports and Protocols

Networking Tools

Installing and Configuring Networking Capabilities

Configure Basic Windows Networking

Configure Network Perimeters

Using Windows Networking Features

Install and Configure SOHO Networks

Supporting Mobile Digital Devices

Install and Configure Exterior Laptop Components

Install and Configure Interior Laptop Components

Other Mobile Devices

Mobile Device Accessories and Ports

Mobile Device Connectivity

Mobile Device Synchronization

Troubleshoot Mobile Device Hardware

Supporting Printers and Multifunction Devices

Printer and Multifunction Technologies

Install and Configure Printers

Maintain Printers

Troubleshoot Printers

Security Threats, Vulnerabilities, and Controls

Common Security Threats and Vulnerabilities

General Security Controls

Mobile Security Controls

Data Destruction and Disposal Methods

Implementing Security Controls

Secure Operating Systems

Secure Workstations

Secure SOHO Networks

Secure Mobile Devices

Troubleshooting System-Wide Issues

Troubleshoot PC Operating Systems

Troubleshoot Mobile Device Operating Systems and Applications

Troubleshoot Wired and Wireless Networks

Troubleshoot Common Security Issues

Additional Information

SLU's CompTIA A+ Course Kit: (included in the course fee):

  • CompTIA Authorized Quality Curriculum (CAQC)
  • Online portal for Realistic Practice Exams

The Academic Unit Eligibility is based on contact hours, level of difficulty and certification exam results. Please note that college credit eligibility is a formal academic process that is unconnected to SLU’s Workforce Center.  We encourage all students to email their official exam results to info@workforcecenter.slu.edu so we can house pass/fail results in their student portal for verification.

Prerequisites

There are no prerequisites for this class but basic computer user skills are highly recommended.

Duration

30 Hours | 5 Days or 10 Nights
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry or call 314-977-3226 so that we may promptly notify you when enrollment opens.